Privacy Policy

---

Faith Heals Mobile Wound Care
Effective Date: 5/6/27

1. Introduction: 

Faith Heals Mobile Wound Care (“we,” “our,” or “us”) is committed to protecting your privacy and maintaining the confidentiality of your personal and health information.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or receive our services.

2. Information we collect: 

We may collect the following types of information:

Personal Information:

• Name
• Phone number
• Email address
• Address

Health information (Protected Health Information HPI)

• Medical history
• Wound details and treatment information
• Photographs (with consent)

Website usage data:

• IP address
• Browser type
• Pages visited

3. How we use your information:

We use your information to:

• Provide wound care services
• Communicate with you regarding appointments and care
• Coordinate with healthcare providers
• Maintain medical records
• Improve our services and website

4. HIPPA Compliance

We comply with the Health Insurance Portability and Accountability Act.

Your Protected Health Information (PHI) will only be used or disclosed as permitted by law, including:

• Treatment
• Payment
• Healthcare operations

5. Communication: 

We may contact you via:

• Phone
• Text message
• Email

By providing your contact information, you consent to communication for care coordination and service-related purposes.

6. Sharing of Information:

We do NOT sell your personal or health information.

We may share information with:

• Physicians or healthcare providers involved in your care
• Insurance companies (for billing purposes)
• Third-party service providers who assist in operations (when required)

7. Data Security

We implement appropriate safeguards to protect your information, including:

• Secure record storage
• Limited access to authorized personnel
• Use of secure communication platforms

8. Your Rights:

You have the right to:

• Access your medical records
• Request corrections
• Request restrictions on certain disclosures
• Withdraw consent (when applicable)

9. Cookies and Website Tracking

Our website may use cookies or analytics tools to improve user experience.

You may disable cookies through your browser settings.

10. Third Party Links:

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

11. Children's Privacy:

 Our services are not directed toward children without parental or guardian consent.

12. Changes to this policy:

We may update this Privacy Policy periodically.

Updates will be posted on this page with a revised effective date.